"Privacy Policies"
version 3.2509
05/09/2025 16:52
1.0 - Introduction:

Vips (“Platform”, “we”) values your privacy and is committed to protecting the personal data of its users. This Privacy Policy describes how we collect, use, store, and share information when using our platform, in accordance with the General Data Protection Law (Law No. 13.709/2018 – LGPD), the Brazilian Civil Rights Framework for the Internet (Law No. 12.965/2014), and other applicable legislation in Brazil.

2.0 - Information We Collect:

During the use of Vips, we may collect the following information:

  • Registration data: full name, CPF, date of birth, document photo (front and back), validation photo (selfie with code).
  • Payment data: information necessary to process financial transactions.
  • Browsing data: IP address, approximate geolocation, device identifiers (device IDs), cookies, and access logs.
3.0 - Purpose of Data Processing:

The collected data is used to:

  • Create and manage user accounts;
  • Process payments and financial transactions;
  • Perform KYC (Know Your Customer) procedures in partnership with sub-acquirers;
  • Recommend content and improve the platform experience;
  • Ensure security, fraud prevention, and legal compliance;
  • Produce internal statistics and usage reports;
  • Carry out marketing actions and communication with users.
4.0 - Data Sharing:

Your data may be shared with:

  • Financial and KYC service providers (sub-acquirers) for identity verification and fraud prevention;
  • Technology and infrastructure providers, such as Amazon Web Services (AWS) among other hosting services, for secure storage;
  • Analytics and advertising partners, such as Google Analytics and Facebook Pixel.

We never sell or trade our users' personal data.

5.0 - User Rights:

Under the LGPD, you have the right to:

  • Confirm the existence of processing of your data;
  • Access, correct, and update personal information;
  • Request the deletion of data, when applicable;
  • Request portability to another service provider;
  • Revoke consent for the use of your data.

To exercise these rights, contact us by email at: suporte@s2vips.com.

6.0 - Cookies and Tracking Technologies:

Vips uses first-party and third-party cookies to improve navigation, personalize content and ads, and collect usage statistics.
Among the third parties used are: Google Analytics and Facebook Pixel.
You can manage your cookie preferences directly in your browser settings.

7.0 - Storage and Security:
  • Personal data is stored as long as the user's account remains active.
  • We use infrastructure from Amazon Web Services (AWS), which adopts internationally recognized information security measures. We employ encryption techniques, access control, and monitoring to protect information against unauthorized access.
8.0 - International Transfer:

As we use infrastructure located in different countries, your data may be transferred and stored outside Brazil. In such cases, we ensure that the transfer complies with applicable legal requirements, including the LGPD.

9.0 - Minimum Age:

The use of Vips is strictly permitted for individuals over 18 years old. The registration of minors is expressly prohibited.

10.0 - Changes to this Policy:

This Privacy Policy may be updated periodically to reflect changes in our practices or due to legal requirements. Whenever there are relevant changes, we will notify users through the platform or by email.

11.0 - Contact:

If you have any questions, requests, or wish to exercise your rights regarding your personal data, please contact us by email:

suporte@s2vips.com

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